What makes us special?

DIVE Group is highly experienced and reliable company with strong vision for future! By now we have already helped numerous companies to achieve higher financial and non-financial results through service excellence

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Why Service Excellence is important?

How to reach a higher Return on Investment from serving your customers better?

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Want to become a Mystery Shopper?

If you are a curious and open-minded person and are willing to master this slightly exsotic profession, this is just the offer for you.

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Testimonial

Viru Keskus

“Alustasime Dive'ga koostööd 2005. aastal. Olime sel hetkel Eesti kaubandu…"

About Us

DIVE is highly experienced and reliable company with strong vision for future! We are a customer service development and evaluation company specialized in mystery shopping. We cover eight markets in Northern Europe - Sweden, Norway, Denmark, Finland, Poland, Estonia, Latvia and Lithuania. Close to 10 years’ of experience in helping our clients successfully reach service excellence in their operations We offer full range of service excellence improvement services ranging from service design…

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